Our Core Values
1
Respect for Veterans
Our focus is on meeting the needs of Veterans, while treating them with the respect they deserve. We passionately strive to provide an accessible and comfortable office setting, and excellent professional care to ensure each Veteran has a user-friendly, positive exam experience.
2
Growth Mindset
We aim to learn from our mistakes, embracing a mindset of continuous learning and improvement. We view challenges as opportunities for growth and innovation, and welcome constructive feedback.
3
Supportive Work Environment
We foster a work environment where our team can excel. We work together with a spirit of cooperation and understanding to enhance motivation, reduce stress, and promote well-being.
4
Reliability
We are committed to being a dependable, trustworthy partner for those we serve. Our reliability is reflected in our accessibility, consistency, and high standards, earning the confidence of our clients and colleagues alike.
Our Team
Susan Orenstein
CEO
As CEO, Dr. Susan Orenstein leads the company’s vision and day-to-day operations, with a focus on delivering a reliable, user-friendly experience for exam companies, independent providers, staff, and the Veterans served. She is a licensed clinical psychologist who earned her doctorate in Counseling Psychology from Temple University and has advanced training in conflict resolution, mediation, and organizational leadership. In 2005, she founded Orenstein Solutions to bring exceptional mental health care to her community in a warm, welcoming setting. Today her work focuses exclusively on providing behavioral health exams nationwide. She has built and led clinical teams across 30 states, and shaped a company culture grounded in a growth mindset, clinical excellence, and respect. Known for her thoughtful and collaborative leadership style, she helps the organization run smoothly and grow by building strong relationships and maintaining a clear focus on quality and long-term success. At the heart of her work is a deep commitment to ensuring Veterans receive excellent and compassionate care.
Sarah Maxey
COO
Sarah Maxey graduated from University of North Carolina at Chapel Hill with a degree in psychology and has been with Orenstein Solutions for more than 15 years. She began her career with the company as an intern and now serves as Chief Operating Officer, where she oversees day-to-day operations, develops internal systems, and guides strategic growth. Sarah is particularly passionate about building thoughtful, user-centered experiences for our Veterans and providers, and enjoys solving complex operational challenges. Outside of work, she enjoys creative pursuits such as pottery and spending time with her husband and young son.
Andrea Clusiau
Senior Director of Support Services
Andrea Clusiau is Senior Director of Support Services at Orenstein Solutions. She graduated from Boston University and holds a master's degree in education. In this role, she serves as a central connector, ensuring staff have the resources they need, providers can focus on delivering quality care, and veterans receive a coordinated, seamless experience from start to finish. Andrea leads with a collaborative leadership style and genuinely enjoys helping others grow, succeed, and shine. Before joining Orenstein Solutions, Andrea was an elementary school teacher, an experience that shaped her deep respect for those who serve and support children and their families. She also brings a strong background in volunteer coordination across schools, community organizations, and nonprofits.
OUR LOCATIONS
Orenstein Solutions operates in 25 states and continues to expand, providing broad geographic coverage to serve Veterans nationwide. Our growing network allows us to deliver consistent service, efficient scheduling, and accessibility across regions.